Spotlight – Using Wraw To Support The Coaching Cycle

In this month’s ‘Spotlight’, we’ve been speaking with Sally Leese, one of our Certified Practitioners, about how she uses the Wraw Individual Report to support the coaching cycle.

How have you been using Wraw as an executive coach (e.g. has it opened up new conversations)?

Wraw has enabled me to have some insightful and challenging conversations, working with clients to highlight gaps in their resilience ‘muscles’ and exploring the reasons for and potential consequences of these gaps, both in terms of their personal and professional life.

Often the insights are not unknown, but the presentation of the report and the comparison to a norm group is like holding up a powerful truth mirror.

What I am noticing is that even when, in fact especially when, the Wraw index is towards the low end of the norm group, the conversation is positive and purposeful, in the sense that it is surfacing issues that need to be acknowledged and addressed.

How has it supported the coaching cycle?

The key focus of any coach is to ‘raise awareness and encourage responsibility’ and the Wraw tool and the resulting coaching conversations absolutely do this. Whether it is exploring what the issue is and identifying possible solutions, understanding the barriers and what prevents them from making progress or acknowledging the potential consequences of low levels of resilience. All these discussions can result in goal setting and positive actions to move clients forward.

Have you seen any common themes emerging, e.g. common challenges, patterns?

Each client has their own unique story and as the report is a ‘snapshot’ in time it’s important to understand the context, as it helps to explain what’s going on for them and why.  It’s important they understand that this is not a measure of their absolute ‘skill’ in resilience, it will change over time and be dependent on the challenges they are facing. What I do notice is that the energy pillar is often an area where improvements could be made and this is often known and acknowledged, so the interesting question here is ‘what is the consequence of not doing?’ or ‘what stops you?’ The reasons for this will also be unique to each individual.

What is more revealing and challenging to discuss are less positive results in the areas of Future Focus, Inner Drive and Flexible Thinking. These are often driven by the resilience of our ‘thoughts’ rather than ‘actions’ so sometimes more difficult to address, but often surfacing these challenges in itself is a catalyst for turning things around. As with most personal growth, self-awareness is the starting point for all improvements, as highlighted by a recent comment from a coaching client:

“Thank you again for the Wraw report. It’s been extremely helpful to reflect on and actually just the sort of thing I need to help me get into a more positive mindset and believe in myself”

What positive changes have clients committed to making?

I think the most powerful outcome of coaching conversations using Wraw is that clients focus on supporting themselves, in world where they often put themselves last on their ‘to do’ list, so that is itself is a positive step forward.

Lots of clients acknowledge the need to work on the energy pillar and are reporting the benefits of even just small changes around diet, exercise and sleep. And also recognising the need to establish boundaries [and giving themselves permission to do so]

Another theme emerging is to learn to get better at ‘letting go’ of the things that they can not influence and keeping issues ‘in perspective’ noticing and managing ‘all or nothing’ thinking.

What’s next for you with Wraw?

 As the Wraw tool is so new, I am enjoying exploring the potential with clients and having far-reaching discussions around how Wraw can support healthy high performance. A few ideas include;

  • Working with project teams to strengthen awareness at the start of a major project and contract the right support and behaviours in the team
  • 1 to 1 executive coaching – especially in the early days of a new role to ensure the ‘best self’ is coming to the role.
  • Strengthening the ability of teams/managers to successfully negotiate through organisational change
  • Raising Awareness with line managers of the importance of role modeling resilient behaviours and supporting their teams to develop them too.
  • Including the Wraw assessment in Leadership development and also in Graduate/Apprenticeship development programmes too

I think personal resilience and awareness and accountability for your own wellbeing is such a core skill for every individual to have in their ‘kitbag’. I am excited about the opportunity the Wraw tool provides to facilitate discussions around this critical subject.

What are your own top tips for supporting resilience and wellbeing?

For me, the Energy Pillar is the key to supporting my own resilience and wellbeing. In some respects, it is just about getting the basics right. However, there is a world of difference between ‘knowing’ and ‘doing’ with regards to all aspects of the Energy pillar! Time invested in making positive changes has paid dividends, not just in physical and mental energy, but also in supporting growth in the other pillars.

I am also blessed with strong relationships and ensuring that I make quality time to be with my support network, is a key strategy for me. No better therapy!

Sally Leese is Director of Sally Leese Associates and is one of our Certified Wraw Practitioners.

To find out more about gaining Accreditation with us, please see our website or contact:



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