Wellbeing Can Be The Beating Heart Of Organisational Change

Change is a constant focus for almost every organisation. The shifting of the sands of the external environment are relentless and the pace of change gets faster every year. We have seen many household names struggle and collapse because they were unable to adapt effectively to the changes going on around them in both the commercial landscape and society in general. This has led to the growth of a whole industry revolving around organisational change, but this tends to be dominated by theories of production that stem from the engineering and IT industries, with little thought or appreciation given to the human element.

Recent research by a leading academic has demonstrated that organisations that put wellbeing at the heart of their change programmes are far more likely to reap the benefits from these.

Professor Kevin Daniels led a team of experts in reviewing cutting-edge research in this area from across the world. The team reviewed over 25,000 studies and analysed data from over 100,000 individuals and hundreds of organisations, making this one of the most comprehensive studies ever conducted. This review was supported by further detailed analysis of hundreds of individuals in the UK, to verify that the findings translated across diverse groups and industry sectors.

The Impact of Resilience Training

The team picked out 41 studies that specifically looked at the impact of dedicated resilience training for managers and staff and the impact on organisational wellbeing. The results were definitive, with this training enabling individuals, teams and organisations to perform effectively, particularly during times of difficulty. The study also looked at ease of implementation, cost of delivery and ROI, and noted that resilience training was a relatively inexpensive process that produced very good ROI.

Leadership Can Make Or Break

However, a key finding from the study also noted that all the benefits of such programmes could be eroded by inflexible and unsupportive leadership. Strikingly, they found that an oppressive leadership and organisational culture could extinguish all the positive effects of an otherwise promising change programme.

The organisations that had the best returns were those that included experienced wellbeing leads (either internal senior staff or external consultants) in leading dedicated organisational change programmes. Successful organisations invested in a holistic approach, focusing on fostering healthy high performance and creating a culture of leadership that actively embraced and supported wellbeing as a core commercial strategy for success. The level of initial investment was understandably greater than the delivery of isolated training, but in terms of both organisational performance and sustainability of the changes, the ROI was extremely high.

The Wraw assessment enables organisations to gain a holistic picture of wellbeing across all levels, from individuals and teams right up to senior leaders and the organisation as a whole. The Leader Index and Leader reports explore how wellbeing is being demonstrated and role-modelled at senior levels, highlighting any areas to focus on in order to create a culture of wellbeing.


For information about how you can use Wraw to put wellbeing at the heart of your strategy, get in touch with us by emailing team@wrawindex.com or telephone +44 (0)800 085 6899.